Capabilities

38+ modules.
One system.

Every module connects to every other. No silos, no spreadsheets, no "we also need to update that in the other tool."

Domain 01 / 06

Control.

The backbone. Documents under version control, changes tracked, approvals signed, and the right revision in front of the right person at the right time.

Spotlight · CTL-01

Documents

Versioning, approval workflows, redlines, retention, external publishing — every document becomes a record, not a file.

  1. ID Module Plan
  2. CTL-02
    E-signatures

    21 CFR Part 11-aligned. Reason for signing, tamper-evident chain.

    Business+
  3. CTL-03
    Knowledge base

    Long-form guidance, embedded references to clauses and records.

    All plans
  4. CTL-04
    Change control

    Impact assessment, affected records, cascading approvals.

    All plans
  5. CTL-05
    Retention policies

    Automatic retention schedules by document type and standard.

    All plans
  6. CTL-06
    External portals

    Supplier & customer portals — share controlled docs safely.

    Business+

Domain 02 / 06

Correct.

When something goes wrong: detect it, trace it, fix it, verify it, and prove you did. End-to-end, with root-cause analysis built in.

Spotlight · COR-01

CAPA

Open, investigate, act, verify, close. Every step has evidence, owners, due dates — and the clause it satisfies.

  1. ID Module Plan
  2. COR-02
    Non-conformity (NCR)

    Detect, classify, disposition. Auto-opens from SPC and complaints.

    All plans
  3. COR-03
    Complaints

    Customer and internal. Routes through triage to CAPA when needed.

    All plans
  4. COR-04
    Root cause

    5 Whys, fishbone, and custom templates, linked to every CAPA.

    All plans
  5. COR-05
    Lessons learned

    Searchable, taggable, surfaced when similar issues arise.

    Team+
  6. COR-06
    Document redlines

    Visual diff between revisions with approval trail.

    Team+

Domain 03 / 06

Measure.

If it isn't measured, it isn't managed. SPC, KPIs, audits, and the evidence chain behind every number.

Spotlight · MSR-03

Business+

SPC & control charts

X̄-R, p-charts, capability studies. Points outside limits open an NCR automatically — no spreadsheets, no calendar reminders.

  1. ID Module Plan
  2. MSR-01
    Internal audits

    Planning, checklists, evidence collection, findings & CAPAs.

    All plans
  3. MSR-02
    External audits

    Host, respond, and package evidence for certifiers.

    All plans
  4. MSR-04
    Objectives & KPIs

    Targets, trends, and ownership against every quality objective.

    All plans
  5. MSR-05
    Management review

    Pre-populated inputs, outputs, and action tracking.

    All plans
  6. MSR-06
    Supplier scorecards

    OTD, quality, and corrective-action performance per supplier.

    All plans

Domain 04 / 06

Defend.

Risk is not a spreadsheet. Every risk is linked to controls, to clauses, to the records that prove the controls work.

Spotlight · DEF-01

Risk register

Clause-linked risks with inherent vs residual scoring and treatment plans. A single heatmap across every standard you operate under.

  1. ID Module Plan
  2. DEF-02
    Controls library

    Reusable control set, mapped across standards (27001, SOC 2).

    All plans
  3. DEF-03
    Clause crosswalk

    One evidence base satisfies clauses in multiple standards.

    All plans
  4. DEF-04
    Asset register

    Information assets, classification, ownership, handling.

    All plans
  5. DEF-05
    Incident log

    Security + quality incidents, with escalation and SLAs.

    All plans
  6. DEF-06
    Legal register

    Regulatory commitments tracked, with review cadence.

    All plans

Domain 05 / 06

People.

Training isn't a PDF sign-off. It's a competency matrix that proves the person doing the work is qualified to do it.

Spotlight · PPL-02

Competency matrix

Role × skill, with evidence and expiry tracking. See at a glance who is qualified, who needs refresh, and who was trained on what revision.

  1. ID Module Plan
  2. PPL-01
    Training programs

    Activate, assign, track completion against roles.

    All plans
  3. PPL-03
    Inductions

    New-hire checklists, signed off and archived.

    All plans
  4. PPL-04
    SoP on-the-job

    Mobile-friendly work instructions, read-and-signed.

    All plans
  5. PPL-05
    Suggestions & ideas

    Continual-improvement intake, routed to the right owner.

    All plans
  6. PPL-06
    Meetings & minutes

    Actions out of meetings become tracked records.

    All plans

Domain 06 / 06

Platform.

Everything the UI can do, a program can do. REST, webhooks, MCP, integrations, SSO, multi-site — built in, not an upsell.

Spotlight · PLT-01

Enterprise

REST API v1

OpenAPI 3.1, typed TS client, cursor pagination, idempotency, scoped keys. Contract-first, so UI, MCP and docs never drift.

  1. ID Module Plan
  2. PLT-02
    Webhooks

    Signed HMAC, retries with backoff, dead-letter handling.

    Business+
  3. PLT-03
    MCP server

    25+ tool groups, Claude-ready. Org-scoped by API key.

    Enterprise
  4. PLT-04
    Integrations

    Google Calendar, Linear, Google Chat, Stripe. Plus anything with a webhook.

    All plans
  5. PLT-05
    SSO / SAML

    Okta, Azure AD, Google Workspace. Role provisioning via SCIM.

    Enterprise
  6. PLT-06
    Multi-site

    Multiple physical sites, aggregate reporting, site-level scoping.

    Enterprise
  7. PLT-07
    Audit trail

    Every change captured, signed, queryable, exportable.

    All plans
  8. PLT-08
    Exports

    PDF, CSV, XLSX. Branded, batched, scheduled.

    All plans

The thesis

A quality system is not a filing cabinet. It's a circulatory system — every module feeding every other.

— the idea behind Q360

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